As a broker, your experience with Brownstone and our claims process is an important one.

Should one of your clients experience a claim that is covered by their Brownstone policy, simply submit an Acord Loss Form to your personal Brownstone Program Underwriter via email. Your underwriter will email you back with a claim number and the adjuster information.

Should you have any concerns or questions during the process, our underwriters are available by calling (617) 236-6400.